Amanda is your AI benefits counselor. She meets every employee in their language, on any channel, all year. She runs the open-enrollment meetings, takes the late-night questions, and lines up her recommendations for you to approve.
Every fall, it's the same. Emails nobody opens. Late-night questions about a new baby or a new plan. Dependent documents to chase. A counselor budget that runs out after week one. And the people who need help most, your night shift, your non-English speakers, the frazzled new parent, are the ones who quietly under-enroll.
So HR becomes the helpdesk. Again.
Keel sits on top of the benefit admin you already use. Amanda runs the labor; HR reviews the exceptions queue, signs off on the edge cases, and goes home at five.
Counselor calls, employee questions, dependent-document chasing, EOI follow-up. Amanda runs all of it. Your team reviews a clean exceptions queue instead of a flooded inbox.
Voice, SMS, email, Slack, web chat, scheduled video. In 15+ languages, with barely a pause. Your night-shift warehouse, your Spanish-first kitchen, your remote engineers all meet Amanda where they already are.
Every language, every shiftAmanda reads utilization, dependents, income, RX, and risk, then recommends the plan that actually fits and shows the math. No tier wizard dumped on someone at 11pm.
Decision support, in plain EnglishA thirty-minute walkthrough on your benadmin and a representative cohort. We’ll show Amanda running a real OE meeting in your most-spoken language, fielding a QLE, and posting recommendations to your dashboard for sign-off.